SocialBoostG is operated by Codex Multiverse Limited 宇典集團有限公司. We respect the privacy of individuals who visit our website, request access to our portfolio, submit project inquiries or engage our services.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information.
1. Who We Are
SocialBoostG operates under:
Codex Multiverse Limited 宇典集團有限公司Unit 2A, 17/F, Glenealy Tower
No. 1 Glenealy
Central, Hong Kong S.A.R.
For privacy questions or requests relating to personal data, contact:
Founderinfo@socialboostgstudio.com
2. Information We Collect
We may collect personal information through the Project Inquiry Form, Portfolio Access Request Form and related project communications.
The information may include:
- full name
- business or organisation name
- email address
- phone or WhatsApp number
- website or social-media profile
- location
- industry
- business or brand information
- current challenges
- project requirements and objectives
- selected services
- budget range
- desired timeline
- referral source
- written messages and additional context
- files voluntarily uploaded with an inquiry
Uploaded files may include business briefs, logos, reference images, existing brand materials and other information reasonably connected to an inquiry.
We may also collect limited technical information through essential website functions and approved analytics tools, including:
- IP address
- browser and device type
- operating system
- referring page
- pages viewed
- approximate location derived from technical information
- website interactions
- cookie and consent preferences
3. Required and Optional Information
Information marked as required is necessary for SocialBoostG to assess and respond meaningfully to an inquiry.
Required Project Inquiry information may include:
- full name
- business name
- email address
- industry
- project type
- current challenges or project requirements
- project goals
- budget range
- desired timeline
Optional information may include:
- phone or WhatsApp number
- website or social profile
- referral source
- file uploads
- additional context
If required information is not provided, SocialBoostG may be unable to assess the inquiry, recommend suitable next steps, provide portfolio access or proceed with a potential engagement.
4. How We Use Information
SocialBoostG may use collected information to:
- assess inquiries and determine project suitability
- understand a business, brand, audience, objectives, challenges and priorities
- evaluate a business's current brand, digital presence or customer-facing experience
- identify relevant gaps, opportunities and areas that may require improvement
- determine suitable services, project approaches or next steps
- develop tailored recommendations, project scopes and service options
- communicate with prospective and current clients
- arrange consultations
- provide approved access to selected portfolio materials
- onboard clients
- administer contracts, invoices and projects
- deliver agreed services
- organise project records and communications
- protect the website and business from misuse or security threats
- comply with legal, regulatory, accounting and professional obligations
- understand and improve website performance through consent-based analytics
SocialBoostG will not send newsletters or promotional marketing messages at launch.
If direct marketing is introduced later, this Privacy Policy and the relevant consent process must be updated before such messages are sent.
5. Portfolio Access
Portfolio access is discretionary.
Submitting a Portfolio Access Request does not guarantee access.
We may use information submitted through the request form to:
- identify the requesting person and organisation
- assess whether access is appropriate
- understand the intended project interest
- prevent misuse or unauthorised distribution
- communicate access conditions
- issue, manage or revoke private access
Private portfolio links, codes or materials may be confidential, temporary, non-transferable and revocable.
6. File Uploads
Files uploaded through the Project Inquiry Form must be relevant to the inquiry.
The person uploading a file confirms that they are authorised to provide it and any personal information contained within it.
Uploaded files may be stored through Google Drive or another approved secure cloud-storage provider.
Do not expose Google credentials, storage tokens or private file URLs in browser code.
File uploads must be transmitted through a secure server-side or protected provider integration.
If secure upload delivery has not been connected, the upload field will be disabled rather than presenting a non-functional or insecure upload interface.
7. Who May Access or Receive Information
Personal information may be accessed or disclosed only where reasonably necessary.
Recipient categories may include:
- the Founder
- the Creative Director
- the Executive Operations Manager
- authorised contractors or specialists involved in an accepted engagement
- Rocket or the final website hosting and infrastructure provider
- Google Workspace and Gmail
- Google Drive
- Google Calendar
- Google Analytics, after appropriate consent
- a secure form-delivery provider
- legal, accounting or professional advisers
- government, regulatory or law-enforcement authorities where disclosure is legally required
SocialBoostG does not sell personal information.
8. Access Outside Hong Kong
Authorised SocialBoostG team members may access information from Hong Kong and the Philippines where reasonably necessary for:
- inquiry assessment
- project administration
- client communication
- operational coordination
- delivery of agreed services
Some hosting, email, cloud-storage, analytics and software providers may process or store information in other jurisdictions in which they operate.
SocialBoostG will take reasonable steps to limit access to authorised persons and to use service providers appropriate for the information being processed.
10. Data Retention
SocialBoostG will not retain personal information longer than reasonably necessary for the purpose for which it was collected.
Unless a longer period is reasonably required:
- unsuccessful inquiry records may be retained for up to 12 months
- files uploaded by unsuccessful prospective clients should be deleted within 90 days after the inquiry is closed
- portfolio-access request records may be retained while access is active and for a reasonable period afterward for security and administration
- active-client records may be retained for the duration of the engagement
- contractual, transaction, accounting and project records may be retained after completion where reasonably necessary to meet legal, accounting, dispute-resolution or recordkeeping obligations
Information may be deleted, anonymised or securely archived when it is no longer required.
11. Information Security
SocialBoostG uses reasonable administrative and technical measures appropriate to its current operations, including:
- access restricted to authorised team members
- password-protected business accounts
- access determined according to each person's responsibilities
- secure cloud storage
- reasonable controls over access from Hong Kong and the Philippines
- periodic deletion of unnecessary inquiry records and uploaded files
- secure website and service-provider configurations where available
No internet transmission, hosting service or storage system can be guaranteed to be completely secure. SocialBoostG will nevertheless take reasonable precautions appropriate to the nature of the information held.
12. Accuracy of Information
Individuals should provide information that is accurate, complete and current.
SocialBoostG may rely on submitted information when assessing inquiries, recommending services and delivering work.
Individuals should contact SocialBoostG if material personal information requires correction.
13. Access and Correction Requests
An individual may request access to or correction of personal information held by SocialBoostG, subject to applicable law.
Requests should be sent to:
Founderinfo@socialboostgstudio.com
The request should provide sufficient information to identify the person and the relevant records.
SocialBoostG may take reasonable steps to verify identity before responding.
14. Children
The website and SocialBoostG services are intended for individuals aged 18 or above who are legally capable of entering commercial arrangements.
SocialBoostG does not knowingly seek personal information from children.
15. Third-Party Websites
The website may contain links to third-party websites, services or platforms.
SocialBoostG does not control the privacy practices, content or security of third parties.
Visitors should review the applicable third-party privacy notices before providing information to them.
16. Changes to This Policy
SocialBoostG may update this Privacy Policy when its services, technology, providers or legal obligations change.
The updated version will be published on this page with a revised effective or last-updated date.
17. Contact
Questions, access requests and correction requests may be directed to:
SocialBoostGOperated by Codex Multiverse Limited 宇典集團有限公司
Unit 2A, 17/F, Glenealy Tower
No. 1 Glenealy
Central, Hong Kong S.A.R.
Email: info@socialboostgstudio.com