TERMS OF SERVICE

SocialBoostG operates under:

Email: info@socialboostgstudio.com

The website and services are intended for individuals aged 18 or above who are legally capable of entering commercial arrangements.

A person acting for a business or organisation confirms that they have authority to act on its behalf.

Website content is provided for general information and may be changed without notice.

Descriptions of services, capabilities, processes, timelines and packages do not create a binding obligation unless included in an accepted written proposal, Statement of Work or project agreement.

Starting prices are indicative only.

Final pricing depends on confirmed requirements, scope, complexity, timing, selected additions and third-party costs.

Visitors may use the website for legitimate business inquiries and evaluation of SocialBoostG services.

Visitors must not:

• copy, reproduce or commercially use website content without permission
• scrape or systematically extract website data
• interfere with the website or its security
• attempt unauthorised access
• impersonate another person or organisation
• submit unlawful, misleading or harmful material
• upload malicious files
• misuse private portfolio materials
• share confidential portfolio links or access credentials
• use SocialBoostG content to train, imitate or reproduce competing commercial materials without permission

Unless otherwise stated, website content, design, copy, graphics, visual systems, logos, project presentations and other materials belong to SocialBoostG, Codex Multiverse Limited or their licensors.

No ownership is transferred by viewing or using the website.

Limited access is granted only for evaluating SocialBoostG's services.

The complete SocialBoostG portfolio is not publicly available.

Portfolio access:

• is discretionary
• is not guaranteed by submitting a request
• may be subject to identity or business verification
• may be confidential
• may be temporary
• may be non-transferable
• may be revoked at any time where access is misused

Recipients must not copy, publish, distribute, reproduce, forward or share private portfolio content without written permission.

Submitting an inquiry:

• does not create a contract
• does not guarantee project acceptance
• does not reserve project dates
• does not guarantee portfolio access
• does not require SocialBoostG to provide free strategy, analysis or recommendations

SocialBoostG may accept or decline an inquiry at its discretion.

Qualified prospective clients may receive a Google Calendar invitation after review.

Consultations may not be scheduled fewer than two calendar days in advance unless SocialBoostG agrees otherwise.

A project is confirmed only when:

• the applicable proposal, Statement of Work or project agreement has been accepted
• the required initial payment has been received
• any required onboarding information has been provided

Unless the project agreement states otherwise, the initial payment is 50% of the agreed project fee.

These Terms establish general website and service rules.

Each paid project will have a written proposal, Statement of Work or project agreement defining the specific:

• scope
• deliverables
• price
• payment schedule
• revision allowance
• timeline
• ownership and licensing
• cancellation provisions
• third-party costs
• client responsibilities

Where a signed project agreement conflicts with these Terms, the signed project agreement controls for that engagement.

A project begins only after:

• the project agreement has been accepted
• the required initial payment has cleared
• the Client has supplied the information, content, access and materials reasonably required to begin

Estimated timelines depend on timely Client cooperation and third-party availability.

The Client is responsible for ensuring that all information, claims, instructions, written content, logos, photographs, files, personal data and other materials supplied to SocialBoostG are:

• accurate
• complete
• lawful
• current
• authorised for use

SocialBoostG may rely on Client-supplied information when developing strategy, recommendations, scopes and deliverables.

SocialBoostG is not responsible for errors, delays, additional costs or outcomes resulting from inaccurate, incomplete, outdated or misleading Client information.

The Client is responsible for claims arising from materials supplied without the necessary ownership, consent, licence or permission.

The agreed project scope defines the work included.

Unless the project agreement states otherwise, a project includes two revision rounds.

A revision is a reasonable adjustment to work produced within the approved direction and scope.

A request may be treated as additional scope where it:

• changes an approved direction
• introduces a new concept
• adds deliverables
• changes the intended platform or use
• requires substantial reconstruction
• is made after final approval
• exceeds the included revision allowance

Additional work requires written approval and may result in additional fees, revised deliverables and timeline changes.

Unused revisions are not refundable, transferable or exchangeable for unrelated work.

Approval provided by email, the agreed project platform or another written communication will be treated as authorisation to proceed.

Once a direction, stage, concept or deliverable has been approved, later changes may be treated as additional scope and may result in:

• additional fees
• additional revision charges
• revised deliverables
• timeline adjustments
• rescheduling according to production availability

The Client must provide, where applicable:

• accurate business information
• final or approved written content
• authorised logos, images and brand materials
• timely access to required accounts or platforms
• one authorised decision-maker
• clear and consolidated feedback
• timely approvals
• required licences, consents and permissions
• reasonable cooperation throughout the engagement

Where the Client does not provide required feedback, materials, decisions or approval:

• after 14 days, the project timeline may be moved
• after 30 days, SocialBoostG may pause the project and reallocate production capacity
• after 60 days, SocialBoostG may archive or close the project, invoice completed work and require a reactivation fee before work resumes

Any reactivation fee will be quoted according to:

• remaining work
• administrative effort
• production disruption
• current availability

Resumed work will be scheduled according to SocialBoostG's production capacity at that time.

Invoices are payable within seven calendar days from the invoice date unless the applicable project agreement states otherwise.

The remaining balance is due upon approval of the completed work and before:

• release of final deliverables
• publication or launch
• transfer of ownership
• release of editable files where included
• final implementation
• final handover

Overdue balances may carry a service charge of 1.5% per month or the maximum amount enforceable by law, whichever is lower.

SocialBoostG may:

• pause work
• withhold deliverables
• delay publication or launch
• withhold final implementation
• withhold ownership transfer

while an invoice remains unpaid.

The Client may be responsible for reasonable collection and recovery costs resulting from continued payment default, where permitted by law.

If the Client cancels after paying the initial payment but before production has formally commenced, the amount refundable, if any, will be determined under the applicable project agreement.

SocialBoostG may retain an amount reasonably attributable to:

• production capacity reserved
• preparation already undertaken
• administrative work performed
• approved non-recoverable costs incurred or committed

Once work has commenced:

• the initial payment is non-refundable
• all completed work remains payable
• approved non-refundable or non-cancellable third-party costs remain payable
• cancellation does not transfer ownership of unpaid work

If work is substantially or fully completed, the remaining balance will become payable before completed deliverables are released.

SocialBoostG may retain:

• preliminary work
• rejected concepts
• drafts
• studies
• exploratory materials
• unused compositions

Client-supplied materials may be returned or deleted after outstanding amounts are paid, subject to reasonable legal and recordkeeping requirements.

The Client is responsible for approved third-party expenses.

Where practical:

• domains
• hosting
• business email
• software
• advertising accounts
• subscriptions

should be registered in the Client's name.

The Client is responsible for subscription and renewal fees after handover.

SocialBoostG is not responsible for third-party:

• outages
• platform changes
• price increases
• policy changes
• service suspensions
• account restrictions
• failures outside SocialBoostG's reasonable control

SocialBoostG is not responsible for restrictions caused by the Client's conduct, content or non-compliance with third-party rules.

Fonts, stock assets, plugins, software, music and other third-party materials remain subject to their applicable licences.

SocialBoostG will deliver final materials in the formats stated in the applicable project agreement.

The final balance must be paid before final release, publication, launch or handover.

Delivery timelines may be extended for delays caused by:

• the Client
• third-party platforms
• suppliers
• hosting providers
• printers
• transport disruption
• illness
• emergency
• regulatory processes
• circumstances reasonably outside SocialBoostG's control

Ownership or usage rights in approved final deliverables transfer only:

• after full payment of all amounts due
• to the extent expressly stated in the applicable project agreement
• subject to third-party licences
• subject to any rights expressly retained by SocialBoostG

No ownership transfers merely because work has been reviewed or approved.

Unless expressly included in writing, the Client does not receive ownership of:

• unused or rejected concepts
• drafts
• exploratory work
• working files
• layered or source files
• editable files
• internal notes
• internal research
• production tools
• templates
• methods
• processes
• frameworks
• reusable systems or components
• pre-existing SocialBoostG materials
• third-party assets

Source, layered or editable files may be supplied only when expressly listed in the project agreement.

A later request for excluded files may be separately evaluated and priced.

The Client may modify final deliverables after the applicable rights have transferred.

SocialBoostG is not responsible for loss of:

• quality
• consistency
• functionality
• performance
• credibility
• compliance

caused by changes made by the Client or another provider after handover.

Where brand guidelines or design systems are supplied, the Client is encouraged to apply them consistently.

Ownership and usage rights for custom instrumental brand music will be defined in the applicable project agreement.

Rights may be granted through:

• a defined usage licence
• an exclusive licence
• a copyright assignment

No form of ownership or exclusivity should be assumed unless expressly stated in writing.

Third-party software, samples, voices, instruments or licences remain subject to their applicable terms.

SocialBoostG may display completed work, identify the Client or use the Client's logo only:

• with written permission
• or where the applicable project agreement expressly permits it

Confidential or unreleased work will remain private until written approval is received.

SocialBoostG may request permission to produce an anonymised case study.

Each party must use reasonable care to protect confidential information received through an engagement.

Confidential information does not include information that:

• is already publicly available without breach
• was lawfully known before disclosure
• is independently developed without using confidential information
• is lawfully received from another source
• must be disclosed by law or lawful authority

More specific confidentiality obligations may be included in a project agreement.

SocialBoostG does not guarantee specific:

• revenue
• rankings
• inquiries
• leads
• conversions
• investment outcomes
• sales performance

Creative, strategic, digital and visibility services are affected by factors beyond SocialBoostG's control, including audience behaviour, competition, market conditions, platform systems, budgets and Client execution.

To the extent permitted by law:

• SocialBoostG will not be liable for indirect losses, lost profits, lost opportunities or reputational damage.
• SocialBoostG's total liability arising from an affected project or service will not exceed the fees paid for that affected project or service.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

To the extent permitted by law, the Client is responsible for claims, losses and reasonable costs resulting from:

• unlawful Client instructions
• inaccurate Client claims
• Client-supplied materials used without permission
• Client infringement of third-party rights
• Client misuse of completed work
• the Client's breach of applicable law or third-party platform rules

During an active engagement and for 12 months after completion or termination, the Client must not directly or indirectly bypass SocialBoostG to solicit, recruit, hire or independently engage any SocialBoostG employee, contractor or specialist who materially participated in the Client's project without SocialBoostG's prior written permission.

Where SocialBoostG approves the direct engagement, the Client must pay a personnel conversion fee equal to 40% of the individual's total gross compensation for the first 12 months of the proposed engagement.

The conversion fee must be paid before the individual begins working directly for the Client.

If the Client engages the individual without prior written permission, SocialBoostG may seek, subject to applicable law:

• payment of the applicable personnel conversion fee
• reasonable recovery and enforcement costs
• compensation for additional demonstrable loss not already covered by that fee

The conversion fee reflects SocialBoostG's interests in recruitment, selection, training, replacement, lost production capacity, project disruption and relationship investment.

This restriction does not prevent:

• normal project communication with assigned team members
• responses to general public recruitment not specifically targeted at SocialBoostG personnel
• engagement expressly approved by SocialBoostG in writing

SocialBoostG may suspend or terminate website access, portfolio access or a service engagement where there is:

• non-payment
• abusive or threatening conduct
• repeated non-cooperation
• prolonged inactivity
• unlawful or misleading activity
• reputational or legal risk
• misuse of private materials
• breach of these Terms
• breach of the applicable project agreement

Termination does not remove payment obligations already accrued.

The parties may communicate and provide approvals through:

• email
• an agreed project platform
• another agreed written electronic channel

Electronic approvals and communications may be relied upon as written project authorisation.

The Client is responsible for ensuring that communications are sent by an authorised representative.

These Terms are governed by the laws of Hong Kong.

The parties will first attempt to resolve a dispute through good-faith negotiation.

If the dispute cannot be resolved, the courts of Hong Kong will have jurisdiction, unless the applicable project agreement specifies another lawful dispute-resolution process.

SocialBoostG may update these Terms where its website, services, technology or legal requirements change.

The updated version will be published with a revised effective or last-updated date.

Changes will not retroactively replace a signed project agreement unless the parties agree in writing.

SocialBoostG
Operated by Codex Multiverse Limited 宇典集團有限公司